SHIPPING POLICY FOR HOME TEST KITS

DELIVERY INFORMATION

Shipping method : We offer standard shipping for all our home test kits. For express delivery, please contact our customer service.

Delivery time : Standard delivery normally takes 3-5 working days. Please note that delivery times may vary depending on destination and external factors beyond our control.

SHIPPING COSTS

Standard shipping : A fixed fee is added for standard shipping. For orders over a certain amount, we offer free shipping.

Express delivery : Extra costs apply for express delivery. Contact our customer service for more information.

ORDER HANDLING

Processing time : Orders are processed within 1-2 working days from the time the order is placed.

Order confirmation : After your order is confirmed, you will receive an order confirmation by email with a tracking number.

DELIVERY AND TRACKING

Tracking : Once your order has been shipped, you can track it using the tracking number provided.

Receiving Delivery : Be sure to enter a secure delivery address where someone can receive the package.

INTERNATIONAL DELIVERIES

Availability : We offer international delivery to selected countries. Contact customer service for more information.

Customs and Taxes : For international deliveries, customs duties and taxes may be added which the customer is responsible for.

RETURNS AND MISSING SHIPMENTS

Returns : For information on returns, please see our return policy for home tests.

Missing Shipments : If your shipment does not arrive within the expected time frame, please contact our customer service for assistance.

CUSTOMER SERVICE

Support : For questions regarding your delivery, contact our customer service via kundservice@feminealab.se .